Skip to content
Keyful
FRGet started

UNIFIED INBOX

One guest question.
The context for a better reply.

Find the conversation, property and stay information together. Prepare a precise reply without searching for the story again.

Find my plan

GOOD HOSPITALITY IS IN THE DETAILS

A reply that takes the stay into account.

01

Read

Keep earlier messages accessible while drafting.

02

Be precise

Dates and property details help avoid generic replies.

03

Hand over

The next person can follow the conversation.

YOUR TEAM STAYS IN THE LOOP

See who’s here. And who’s drafting a reply.

Colored cursors and typing indicators give the team useful context. Your organization defines read and send permissions for shared inboxes.

Organize shared inboxes
CORE & PLUS

Guest conversations, at the heart of your PMS.

Find guest messages available through your booking connection. Ocho can help refine or translate; you review before sending.

PLUS

Bring your other conversations into the workflow.

  • Connected Gmail and Outlook accounts
  • WhatsApp through your authorized setup
  • Service inboxes and sharing permissions
Explore Plus

Pick up the conversation with the right context.

Let’s look at your channels, team access and the way you reply.

See the inbox in a demo